[Resolved]  ICICI Bank — misbehave and wrong information

Address:

Kolkata, West Bengal, 700063

Miss riya moitra of icici bank thakurpukur branch has always troubled us since the beginning of opening account but till date we have ignored. But today when one of our cheques got lost we called her for help and she gave all wrong information which we followed and later we came to know that she has given wrong information from a senior, so we called her again and it was then when she misbehaved with us and instead of solving disconnected the line midway, she even didn't give no. Of branch manager and we don't need to talk to the manager and she was enough. She thinks herself as the highest authority, harasses and insults customer in every possible way. It has happened manier times when there was enough cash in bank but she has returned customers, she loiters around during working hours being present in office for which long ques form in bank and customers have to wait for much longer time. We have faced this last time also when we saw her chatting outside the bank during working hours but for our work we were made to wait for more than 45 minutes.