ICICI Bank — Misguided to raise a Service Request and Blocked the Card

Address:Bangalore, Karnataka

Hi, I've called Service Desk of ICICI to know what is the process to replace the damaged card and I've been asked to raise multiple service requests and now they have blocked my present card and they are charging for the new service request. Now I'm in a position where I cannot withdraw money using my present card or transfer online or get the new card, neither they can cancel the service request.. Truly worst processes followed and very poor support ever faced.. Regards, Elisha
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Janga,

We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '141084' in subject line.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information