[Resolved] ICICI Bank — Misuse credit card

d121267

from Ahmedabad, Gujarat

Address:

Tumkur, Karnataka

Myself dipak c patel holds a credit card with icici bank xxxx xxxx xxxx 1018.
I received a call from +91 - [protected] said it's from icici credit card department and fraudulently taking my card credentials. This belongs to sistema shyam teleservices from delhi as per truecaller app.
3 fraudulent transactions are made on credit card as below :
1. Inr 19, 950.00 at paytm mobile solutions (December 28, 2016)
2. Inr 9, 985.00 at paytm mobile solutions (December 28, 2016)
3. Inr 9, 985.00 at udio (December 28, 2016).
Number from which call came was
I need your assistance please in getting above transactions declined as i confirm them to done without my intention to pay.

Thanks and regards,

Dipak c patel

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Jan 28, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t9df) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team