ICICI Bank — Misuse of KYC to open demat without consent

Hi,

I opted for ICICI Bank to open my Salary account when i started my career in 2015, at that time agents from ICICI Bank visited the office and took the application to open the account from us, during this time i gave my photo and ADHAAR to the agent just like everyone else.

Now these guys misused that information I provided for my savings account and opened a demat a/c using the same information. The person whoever has opened the a/c has updated my incorrect email ID hence no email intimation was received neither did i receive any msgs for money being deducted to maintain that account. Who know they did that on purpose so that i never get to know about the demat account?

I never gave consent to open the demat account.

I got surprised when I saw my statement recently and checked the amount was deducted twice towards demat. don't since when these guys were deducting this amount.

I need that money refunded back ASAP.

I wonder if we can trust the bank people/Agents who come and take our sign in the name of loan, account opening etc and then use it somewhere else as well.