[Resolved] ICICI Bank — mm annual fees

pnkjsahu86

Address:

560068

Without an acknowledgement i have been charged for the service which i never requested/opted for.
09/03/2018 bil/[protected]/mm annual fee jan18-dec.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Pankaj

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Mar 23, 2018

Complaint marked as Resolved

I would like to thank this forum who brought bank attention on my issue. They established email communication and requested few basic information. Upon, couple of emails, Bank agreed to reverse the charges. Got the amount back on my account. However, these giant making millions by tricking common men and their hard earned money being sucked without their knowledge. Many of us even don't know, how to proceed or recover the amount from these crocodiles. Regards,

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

ICICI Bank Customer Care's response Dear Pankaj,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4v792) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 20, 2018

Updated by pnkjsahu86 Received an email from the bank to unsubscribe the service but main concern remained unanswered.
I demanded a refund but no resolution so far.
Replied to that email, yet to get response.
[protected][protected][protected]-----
Hi Team,

Thanks for the partial response. I have unsubscribed from that stupid service, never knew it existed though.

However, main question is still unanswered. Since, I have not done any kind of subscription by myself therefore, not OBLIGED to pay any kind of associated fees.

It is a humble request to refund the due amount as already raised my concern on a public forum <;.

Request ID: ICICI Bank Complaint Status Update [ID: 1899045]

UID (aXXX92)

Let me know, if I need to escalate this matter to higher authority.

Regards,
Pankaj Sahu

Mar 23, 2018

Updated by pnkjsahu86 Hi Team,

Thanks for reversal of the associated amount.

Please make sure, without an acknowledgement such services should not be activated in near future.

Since, issue has been documented hence, can be presented against the bank in case of any dispute.

Bitter truth, Bank is making millions through this trick and common men are being tricked into it without their knowledge.

Hoping, trust will not be broken again.

Regards,
Pankaj