[Resolved]  ICICI Bank — money debited but refund not received

Address:743145

Hello sir I am vivek ram.
I had recharged with Rs 399 on my Jio number -[protected] through my jio app. At the payment option i selected UPI. there was a link sent to me and through that link it entered google tez app. I made the payment of Rs 349 as Rs 50 rebate was being provided. Money has been deducted from my account but the recharge did not happen. I had done transaction on 5 aug 2018 my upi transaction id is[protected]. Therefor i request you to refund my money.
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Sep 23, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
ICICI Bank Customer Care's response
Dear Vivek Ram,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
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