[Resolved]  ICICI Bank — about unknown deduction of amount from my account

Address:Satna, Madhya Pradesh, 485001

Hi sir/madam

Am a icici bank customer. Ecsrtnchg charged 413 rupees in two times first in date of 11-6-18 and second was 15-6-18 same amount deducted from my account
. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you
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Jul 20, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
ICICI Bank Customer Care's response
Dear Pushpendra1987,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Pay for M.A. programme. (Ku K)

Fees payment done by debit cart Rs. 800 + 800)

Transaction Reference No 432484_142593 and 432484_142604 dated[protected]

But fees not updated on Kuk website.

Balance ( Rs. 1600) is deducted from account. please refund the money
ICICI Bank Customer Care's response, Jun 18, 2018
Verified Support
Dear Customer (pardeep72),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a55m91_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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