[Resolved] ICICI Bank — Money debited from account for transaction not done by account holder
L
Lokesh Kumar1612
Address:
Pocket-12, Jasola Vihar, New Delhi-110025
I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 9th March.2021. Could you please assist me regarding this. Please find the attachment regarding the same.
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Aug 14, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Mar 09, 2021
Updated by Lokesh Kumar1612 I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says MSI*ICL AMAZON. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 9th March.2021. Could you please assist me regarding this. Please find the attachment regarding the same.
Verified Support
Mar 12, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxth_1) in the subject line of your email. Our official will assist you.
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