ICICI Bank — Money debited from my account and not credited into benificiary

Website:www.icicibank.com/compliments/compliments.page?#toptitle

On 7th jan. 2017 I have made an transaction by net banking of amount Rs. 2500/ from my ICICI bank A/C No.[protected] to co-opeartive bank A/C No. [protected] bichkunda Branch but still the amount is not credited in beneficiary A/C and the amount of Rs- 2500/ has been debited from my A/C.

When I talked to ICICI bank, customer care officer, they are saying Transaction success on the same date.But the amount is not credit in the beneficiary account.

Request you to kindly help me to reverse my hard earn money back.

Thanks
ajay kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Jan 09, 2017
Updated by majay458
On 7th jan. 2017 I have made an transaction by net banking of amount Rs. 2500/ from my ICICI bank A/C No.[protected] to co-opeartive bank A/C No. [protected] bichkunda Branch but still the amount is not credited in beneficiary A/C and the amount of Rs- 2500/ has been debited from my A/C.

When I talked to ICICI bank, customer care officer, they are saying Transaction success on the same date.But the amount is not credit in the beneficiary account. you can see mini statement in attached image file.

Request you to kindly help me to reverse my hard earn money back.

Thanks
ajay kumar
[protected]

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information