[Resolved]  ICICI Bank — Money debited from VIN*GOOGLE SEN

Hi my name is suren kumar i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 21 nov 2020 account no. Is xxx192. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

Register no - [protected]
Register email - [protected]@gmail.com.
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team   
Complaint comments 

Comments

Good Afternoon,

This is Soumya Nath. I have a salary account in ICICI Bank and today i have received a transaction message as "Txn of INR 129.00 done on Acct XX142 on 13-Jan-21. Info: VIN*-GOOGLE Y." and when i checked my balance after this message, i have found that 129.00 has been deducted but i didn't do any transaction today. Hence, i want to request you please solve my issue at the earliest and please refund my money back to my bank account.
If you want to reach out to me my details are given below-
Phone number- [protected], [protected]
My e-mail id- [protected]@gmail.com

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