[Resolved] ICICI Bank — Money deduct from my account without my permission

[Resolved] ICICI Bank — Money deduct from my account without my permission

S Shekhar Chandra lohani from Rudrapur, Uttar Pradesh Sep 29, 2022 Oct 1, 2022 This thread was updated on Oct 1, 2022

Hi, I am ICICI account holder, Sep'22 month my account got deducted as "CashTxnChgs-Branch-AUG22+GST" charges. 29 Sep'22 - Rs 1327.50 I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction. I want to refund this. Its worst management. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it. Kindly resolve and refund my money. +1 photos Was this information helpful? No (0) Yes (0)
Nov 3, 2022 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 01, 2022 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0eet5) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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