[Resolved] ICICI Bank — money deducted by icici for mm annual fee without permission

sarnadeep

Address:

Kolkata, West Bengal

Hi,

While checking my icici account, i found that an amount of rs 354 has been deducted without my permission.
I have not subscribed to my money service but still annual fee for aug-17 to jul-18 354.00 rupees got deducted. Please unsubscribe me from my money service and pay back my money. Details: 18/10/2017 bil/[protected]/mm annual fee aug17-jul18/130795

This is not expected. Being a customer of icici for more than 9 years now, i feel let down by such incidents.

Was this information helpful?

No (0)

Yes (0)

Dec 4, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

ICICI Bank Customer Care's response Dear Sarnadeep,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4jy10) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team