ICICI Bank — Money deducted from account automatically

Address:

Pune, Maharashtra, 412105

Dear Team ICICI,

Today morning Rs2056.20 amount has been deducted from my ICICI account. I have not done any purchasing neither done any transaction. how the amount has been deducted without asking OTP . This is very unsecured.
After discussing your customer Representative then they replied account has been hacked from international fraudulent. All detail are with me like ATM card etc . without mobile pin any transaction should not be happened but this is very poor service which happen the incidence with me. how we will trust on your service.
Kindly refund me same amount me and the the action immediately on this regards. Because after hearing this news in my company all employee are worried about their saving money.

My ICICI Account No.[protected]
Contact No.[protected]
Ashish Pawar
Pune