[Resolved] ICICI Bank — Money did not received while transaction from atm

Sk4242118

from Allahabad, Uttar Pradesh

Address:

Ambala, Haryana, 134007

I had visit on today in Punjab & sind bank atm in ambala city baldev Nagar, during transaction rs500 i had entered amount to debit but transaction is in process after some time it shows did not complete but my account debit with 500 but I did not got any money from ATM and due to Sunday no customer care available please help to solve and return my money to my account

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Jul 6, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

May 31, 2017

Ripan Samadder's response contact no [protected]

Verified Support

Jun 05, 2017

ICICI Bank Customer Care's response Dear Customer(Sk4242118),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Ravi3618

from Bengaluru, Karnataka

Hi,
I have done shopping at SPAR hypermarket banglore today and the transaction amount was 505 and first time declined so swiped 2nd time it was successful but money was deducted twice please let me know who will be responsible for duplicate transaction either SPAR hypermarket or ICICI bank.
Awaiting for your reply.

ICICI Bank Customer Care's response, Jun 6, 2017

Verified Support

Dear Customer (Ravi3618),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a46qaq_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Ripan Samadder

from Kolkata, West Bengal

Every time, when i transfernting any amount then some amout being debited but can not undersatand, please clrify