ICICI Bank — money got deducted but not refunded from the bank

1 Review
 Shubhanj on Mar 31, 2020
Fee week ago icicibank debited my 117 RS from my savings account when I complained regarding the same The customer representative jayashree told me and assured me that they will refund my money back but after this money has not been refunded and the bank customer service is not replying also to my raised complaint now it's been ten days so finally I m complaining regarding the bank through this platform so that they work for us not for fraud activities
This bank has debited money many a time from my account but now when I was in need they don't even responded to their customer
Now when this covid19 will get over I will simply stop using this bank services
My name is shubham anand and my account no is[protected] and the money was deducted on 21st of March

money got deducted but not refunded from the bank

Complaint Status

[Apr 01, 2020] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Apr 01, 2020
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

ICICI Bank Customer Service Team
Updated by Shubhanj Apr 07, 2020
They r just so ### up they r not even replying to their customer
Updated by Shubhanj Apr 07, 2020
It's been now 2 weeks and no customer service associate has called me regarding my query
Updated by Shubhanj Apr 07, 2020
I will now now post this on different social media platforms and shut off my account in ICICI Bank
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    ICICI Bank - money got deducted but not refunded from the bank