ICICI Bank — money hacked from icici account

Address:

New Delhi, Delhi, 110075

I haven't received any logical response from from ICICI Bank that how my money has been hacked from my account & when i'm getting my money back.

The customer service officers Syed Jameel Hussaini & Rohidas Rajeshwari, have reverted that I must have shared my OTP's with someone! (which is obviously stupidity, no one will ever do that) On other hand, the customer care executive (on phone) told that "Sir we are receiving such complaints and our bank staff might be involved in this." (Then its easy for them to catch the prospect and punish him)

If possible kindly help me out as this is the reliable and biggest platform to redress customer complaints in India.

Thank you!