[Resolved] ICICI Bank — Money Manager (MM) Charges deduction | |||
I am facing this problem for long time around more than 1 year almost that the MM charges @ 28.09 INR P.M. Have been deducted while the MM service is already deactivated in my Account no: "[protected]", Name: "Manpreet Singh", Bank: "ICICI Bank", Branch: "Alambagh, Lucknow". In the beginning it was activated by default in my account I don't know how. But after that I have requested so many times by calling ICICI Customer Care, visiting at my local ICICI branch but nothing happened. They (ICICI Executives) ensures me only that the MM charges will not be deducted further from next month but it happened each and very month. I request to pay back all the MM charges deducted till yet. **Screen Shots Attached 1). For Account detail showing MM charges (28.09) deducted. 2). For MM Page that shows the service is already deactivated in my account. Thanks, Manpreet Singh, +91-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Singh,
We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team
We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I have got deducted Rs. 393 for not maintaining the minimum balance (i.e.. Rs. 10, 000) .
I aware of this rule to maintain the minimum charges but i have not break the rul the balance was I think between Rs. 10, 000 to Rs. 10, 100 but when the MM charges deducted it has gone below the 10, 000.
So this is not due to my mistake all due to the MM Charges.
I request ICICI to revert back all the money they have deducted due to their fault other wise now I will CLAIM additional harassing amount also.
Regards,
Manpreet Singh