ICICI Bank — Money multiplier bond - 2

Address:

560092

Please be aware of ICICI bank - it is full of misguiding and looting public funds.

1. 18 years back they issue Money Multiplier Bonds for public to invest Rs.4700/- per bond and get Rs.50, 000/- which matures on 28.04.2017.
2. No word / publication on the matter for 18 years and they happily announce the procedure in some Financial newspaper which is hardly read by business class.
3. With great difficulty we manage to get their number which turns out to be a call centre - typical careless attitude.
4. After some 5-7 attempts a lady comes online and gives a list of documents to be sent along with the original bond. With no care of mention either of cut-off date / Form 15H / passbook copy etc.
5. Surprise part - you invest in ICICI Bank and are asked to get funds from some 3i Infotech Ltd. Ask their contact number the call centre lady refuses to give and disconnects.
6. Send all the documents and wait endlessly. 3i Infotech does not care to even acknowledge on the speed post Ack card.
7. Call the caall center to confirm receipt of originals - after some 5-7 attempts they come online but are unable to confirm information. After insisting to speak to a Senior / Manager - they put you on a hold and play music for 29 mins.
8. For days you are left to worry of your original documents / bonds.
9. Google 3i Infotech Ltd. numbers and none answers any of the numbers.
10. Had I not put in efforts my money would have been left hanging with 3i Infotech / ICICI Bank to keep and enjoy. Though they confirmed having updated address and bank information.
11. Finally able to reach Senior Manager who helps out asking to mail further details.
12. Now the master surprise - amount being paid is way lesser than what is payable. A shock of Tax being deducted - which was neither informed earlier nor mentioned by the call center official.

ICICI Bank forgets that 2 decades back it was all these investors money and trust we put in them that let them do business and earn and grow into what it is today.

Not that money is paid to ICICI and we are made to run pillar to post to some other organisation to get back our little savings.

And the most irritating part of IVRs and call centers - if only one can understand how irritating they get. All youngsters are employed at call centers who care a damn without understanding the concepts. Just got to achieve their call targets collect salary at the end of the month and all is done. Can someone put an end to this.

If some director / chairperson of the bank is reading this - time the woke up and assessed their customer / investor grievances. Let them touch base and face ground realities. They would know how they making money fooling customers / investors.

One who reads this sure would feel a frustrated investors venting. Yes, I am frustrated at the approach of the bank and hope on receiving my credit for investments made I will put an end to relation with ICICI Bank for ever.