[Resolved]  ICICI Bank — money not received for void sale

Address:Bangalore, Karnataka, 560100

I want to made a transaction of 1500 in vr benguluru mall funcity on 7th april 2018, bangalore, but they have drawn 2000 instead of 1500. When i asked the same they gave me void sale slip, and they also informed me that the amount will be credited in my account with in 24 hrs. Its been 4 days from then, but i haven't received that amount. Whom to contact this? Money is money whether its small or big number. I want my money back.
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May 13, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
ICICI Bank Customer Care's response
Dear Swapna Paramata,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4zovz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,

I have a sent a mail to [protected]@icicibank.com and attached my void sale slip. They responded very quickly and I received my amount with in 5 days. Appreciate your quick response.

Thanks & Regards,
Swapna

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