ICICI Bank — Money not refunded for IMPS failed transaction

Address:560010
Website:infinity.icicibank.com

I have transferred a sum of 1, 11, 000 to a HDFC account through IMPS option. The amount got deducted from my account but it is not sent to the beneficiary account. I am not able to contact customer care also.

Please resolve this issue. It has been two days since this failed transaction. But money is not refunded yet.
transaction id:[protected]
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information