[Resolved]  ICICI Bank — money not transferred or refunded paid for online saving account

Address:Mumbai City, Maharashtra, 400709

Opening of online saving account not completed for application id is 86193231 and i transferred rs. 10000 for online account opening.

So i opened icici bank account manually at koperkhairane branch and its account details are as given below.

Customer id[protected]
Account number[protected]

Icici bank person at koperkhairane branch told me that they will transfer money paid online to above bank account.

But money is not yet transferred to my account also they haven't initiated any refund for failed online saving account application.

Kindly resolve this issue. Either refund my money or transfer it to my bank account.

Transaction details are as given below

Description [protected]/citruseasypay
Reference no [protected]
Date 15/12/2017
Amount 10, 000.00

From: devang vyas
Was this information helpful?
No (0)
Yes (0)
Mar 28, 2018
Complaint marked as Resolved 
Issue is resolved by branch. Regards, Devang Vyas
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
ICICI Bank Customer Care's response
Dear Devang Vyas,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Mar 28, 2018
Updated by devangvyas83
Issue is resolved by branch.

Regards,
Devang Vyas
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information