ICICI Bank — Money Transfered from my account but not credited to Merchant account

Address:Faridabad, Haryana

Dear Sir, Please note that i have made payment of Rs 8824 dated 4-Aug-14 to Mountain Edge Tours & Holidays Private Limited, but today i have received telephone call from them that payment is not credited to their account. I have tried to contact ICICI bank customer care but did not received any response.Request you to please confirm about Transaction. Transaction ref no is 75134834217714067073070 Yuvraj verma [protected]
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Verma,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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