ICICI Bank — MULTIPLE UNAUTHORIZED AND FRAUDULENT DEBIT TRANSACTIONS MADE BY ICICI

Address:

Bangalore, Karnataka

I have been maintaining an SB account with the Koramangala, Bangalore branch of ICICI for over a year now. Over the last 3 weeks, ICICI repeatedly made UNAUTHORIZED AND FRAUDULENT debit transactions from my account amounting to over Rs. 27000. I have been constantly requesting their "phone banking officers" and their "supervisors" to reverse these FRAUDULENT transactions. However, i have no positive response. They issue tickets (SR[protected], SR[protected], SR[protected] and do nothing to resolve problems. Banking Fraud in India is still a punishable offense. I hope RBI withdraws the banking license of ICICI for the multiple FRAUDULENT AND UNAUTHORIZED DEBIT TRANSACTIONS THAT THEIR HOPELESS BANKING SOFTWARE HAS caused. Their "phone banking officers" are abusive of customers and can barely speak English. It is no wonder that they are of no use, when they have a boss like Mr. Saurabh Singh, Senior General Manager and Head - Customer Service, who is just as incompetent.