[Resolved] ICICI Bank — Multiwallet card no service
G
Gopinath.
I hold an ICICI corporate multiwallet card since 5 years. It is going to expire soon and I am trying to raise a new request to my new address. I dont have my user Id for CMS login, when i try to get my user Id from customer care numbers, it asks for 16 digit card number and when i enter it says invalid. I can find any mail Ids to write to. Or any other ways to reset my details even. Unable to raise a complaint in icici.com as well as there is no option for complaints on prepaid cards.
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Aug 10, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (059039) in the subject line of your email. Our official will assist you.
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