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ICICI Bank — MultiWallet card showing as invalid

Hi,
My multi wallet card is valid till 04/24 but it is it is showing as Invalid Card status while trying to login to CMS Self Care Portal.
It has balance of more than 2500rs. It is not a chip card.
I requested a chip card by mentioning details to 5676766, but not received the card yet.
Please look into the matter as soon as possible and activate my card.
[protected]@gmail.com
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (522326) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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