[Resolved]  ICICI Bank — my credit card bills

Address:Pune, Maharashtra, 411028

I applied for a credit card in september 2017 when i opened the salary account in the same bank. I also applied for a card protection plan for my cards, but the card was not delivered to me till january 2018 and no details of the card were given to me but they were charging with interest on my card without giving me the card or the card details.
In january when i was recieved mt credit card, i used it for a payment of ₹75 and made a payment of the minimum amount of ₹1800 after i recieved a message of my credit card getting blocked. Even after making the payment, my card was blocked the very next day and after that they have been charging me with the interests on the same and now they have started calling me for my credit card bills and instead o[censored]nderstanding my point, they are constantly accusing me of not paying the bill on time.

Kindly look into the matter very seriously because this is the worst bank services i have ever recieved.
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Oct 17, 2018
Updated by Utkarsha Mahajan
i have already complained once before and no action was taken for the same, kindly look into the matter because i have been facing this problem since more than a year now ! and no one from the customer care recieves the call.
Oct 17, 2018
Updated by Utkarsha Mahajan
i have some amount today also, so kindly look into the matter really fast
Verified Support
Oct 18, 2018
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5es53) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 22, 2018
Updated by Utkarsha Mahajan
i have sent the mail, and this time i hope it is looked into seriously.
Oct 23, 2018
Updated by Utkarsha Mahajan
kindly unblock my credit card as i have paid the minimum amount due in this month, kindly unblock the card so that i can use it in future very cautiously.
Oct 29, 2018
Updated by Utkarsha Mahajan
i have sent the mail and i have not recieved a reply yet .
Complaint comments 

Comments

I received a credit card loan.bank official said that the rate of interest will be 10.09%.but the EMI is 10212 and the rate of interest is 13.5%. total loan amount is 406000.loan was taken in Jan-2018. I am an employee of private company company in pune. I feel overburdened to pay the EMI. please look into the mater sir.
ICICI Bank Customer Care's response, Oct 20, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta4_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I used ICICI Travel Card in Indonesia. The transaction on 11th October 2018, at 2:13 (IST) was failed. The money is debited from my account but I did not get the cash.

Travel card number - [protected]
Account number[protected]
ICICI Bank Customer Care's response, Oct 20, 2018
Verified Support
Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23602
    Pending
    2067
    Resolved
    14207
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information