[Resolved] ICICI Bank — my icici saving account has been debited rs. 11.80 on 4 jan-2018 for surcharge mcc 5541 dated 30 dec-2017. why?

PratikWankhede

from Satana, Maharashtra

Address:	Nagpur, Maharashtra, 440025
Website:	www.icici.com

I used my icici debit card for purchasing fuel on petrol pump on 30-dec-2017 and today while i was checking for account details i found that rs.11.80 was deducted from my account without even a message of money deduction. Our government is promoting cashless transaction and icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers like us who are using account from last 4 years. This will definitely pin a stop in us to use debit card and going cashless at petrol pump.
Please resolve the issue
Regards
Pratik wankhede
A/c no.[protected]
Icici bank barmer

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Feb 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 05, 2018

Updated by PratikWankhede This is the statement of deducted transaction

Verified Support

Jan 05, 2018

ICICI Bank Customer Care's response Dear Pratik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team