[Resolved] ICICI Bank — my payment has stuck somewhere and net yet refunded by [protected]@icc.

Daraksha khan

from Meerut, Uttar Pradesh

Address:	Bareilly, Uttar Pradesh, 243001
Website:	My jio app

I Daraksha khan, has tried to recharge my jio number on 21 april at 8:49am with my jio app using Bhim upi and through [protected]@icici my balance was deducted from my benificiary BOB account but recharge has not been done. I have called jio customer care they said that the payment was decline...then i called my bank they said the transaction has done successfully there is refunding done by the third party that is [protected]@icc ...so plz do solve the above problem and refund my money of rupees 399...i'll be thankfull to you.

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May 25, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

ICICI Bank Customer Care's response Dear Daraksha,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a50t30) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team