[Resolved]  ICICI Bank — NACH Cancellation and refund

Address:Gokul Township, near on the way hotel virar west 401303

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.
NACH_AD_RTN_CHRG~INGENOT~20SEP22~ed
694d2~ZAVRON FI
NACH_AD_RTN_CHRG~Of Bnk BFLo~19SEP2
2~ecc0e11~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03JAN2
3~d77939b~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03MAY2
3~1f80cd2~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03FEB2
3~0565627~43460
NACH_AD_RTN_CHRG~INGENOT~12AUG22~43
910e5~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~10AUG22~d5
d554a~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~30JUL22~24
88415~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~29JUL22~9a
bc48d~ZAVRON FI
NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
3~c82df4c~43460
NACH_AD_RTN_CHRG~INGENOT~22AUG22~e2
bd223~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
11a15~ZAVRON FI
I need to know about the charges please help. And why you will charges like these under the name ofNACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
11a15~ZAVRON FI & NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
3~c82df4c~43460 i have already paid my emi. please solve my problem and stop those company payment. please give refund.
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Oct 11, 2023
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2023
ICICI Bank Customer Care's response
Dear vijayra2610, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a11n46) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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