[Resolved] ICICI Bank — need to revert charges from credit card

Tasneem Bohra

from Bengaluru, Karnataka

Address:	560068
Website:	www.icicibank.com

I have been using ICICI credit card since 4 years, as I was traveling this month, I could not make payment on time. I requested CS team to provide waiver on late payment charges as I did not have internet access during my travel and this is first time I missed the deadline. But I am not receiving any positive response from your team.

I have contacted via phone multiple times, reported via ICICI complaint form, tried via Facebook but still no action from ICICI.

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Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

ICICI Bank Customer Care's response Dear Tasneem Bohra,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59dxq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team