ICICI Bank — NEFT transaction money is not received yet to receiver

nell

from Mumbai, Maharashtra

May 2, 2017

Address: 500025

Website: www.icicibank.com

Hi,

This regarding my two NEFT(10350¹, 7350¹) transactions which are done by me on 30th of Dec 2016 of which only one transaction of amount 10350¹ got credited into receivers account and 7350¹ is still pending as per my conversation with ur customer care.

I have been talking to ICICI since more than a month but I am not getting any trust from ICICI guys I was told by support person shrikant on saturday that by 6 Feb 2017 it will be resolved but still I am waiting for their mail.

ICICI bank dont know where my money is stuck they are asking me to talk to SBI (receiver bank).But receiver bank is saying that as they havent received this transaction how can theysay that there is some problem with it.

I dont know what should i do now.

please help me.

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ICICI Bank customer support has been notified about the posted complaint.

May 02, 2017

Updated by nell My complaint Id to ICICI support:

00081aC8E3CHPU7R

May 02, 2017

Updated by nell Re: 00081aC8E3CHPU7R:Re NEFT transaction not credited to receiver .

May 03, 2017

Updated by nell ICICI is asking me to check with receivers bank but receivers bank says we dont know about that transaction as we havent received it how can we comment on it.