ICICI Bank — Negative balance in SB

Dear concern,
As I said, my savings account showing negative balance of -1707.63/-. When I have done last transaction of Rs.500/- i had balance of Rs.292.37/-. When I have verified with icici customer service representative He informed, after your balance of Rs.292.37 you have done 2 more transactions amount of 2000/- their is special service provided to use over limit, not able to check how much overlimit you can use and there is no charges for excess used.
There is unrecorded transactions of 2000/-
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bjw0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 14, 2022
Updated by Nithin Srinivas
So many time tryed to contact customer support but no use kindly resolve issue ASAP

Mob [protected]
Mail [protected]@gmail.com
Sep 20, 2022
Updated by Nithin Srinivas
Not yet responded for reported issue almost a month completed. Kindly get it resolved ASAP

Mob [protected]
Mail [protected]@gmail.com
 
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