[Resolved]  ICICI Bank — nfs cash withdrawal without my knowledge in debit card icici bank account

Address:

No 3, First Technology Place, SAI Baba Hospital Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

Hi,

I am raising this compliant because in my icici debit bank account around 12000/- rs got deducted without my knowledge. First, it started with 6500/- rs got deducted in which i did not notice. Later, 1500/- rs got deducted when i came to know after through sms. Once i logged in to my icici bank account, i got shocked and came to know that recurred detecting as (500+1000+1500+6500+1500+1000 = total 12000).
500 deducted on 09.07.2019
1000 deducted on 12.07.2019
1500 deducted on 14.07.2019
6500 deducted on 10.08.2019
1500 deducted on 11.08.2019
1000 deducted on 19.08.2019
And when i contacted customer care they were raising questions on me instead of providing solution. Later, i blocked my account with help of customer care but still i am struggling for justice & i don't know how to proceed further. Could anyone please assist me on this issue? So that in case i can get my money back. Request you all please don't ignore this as usual problem, it can happen to you in future as well. Please don't take this in wrong way as warning, consider me as your friend who is longing for help.