[Resolved] ICICI Bank — nfs charges applied without my knowledge

pawank1987

from Pune, Maharashtra

Address:

Thane, Maharashtra, 421202

Hi sir,

I have been charged twice a week for nfs charges. Within a week i have been charged for 4300 rs for icici bank. Since icici bank has no cash at atm, i use another bank atm to withdraw the cash. However, this was my first or second transaction of this month. As per rbi guidelines, we should be charges more than 3 transactions and in this case nfs charges should not applied.

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Jul 26, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

ICICI Bank Customer Care's response Dear pawank1987,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54zey) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team