[Resolved] ICICI Bank — no response from branch people
L
lakshman1983
from Delhi, Delhi
Address:
530018
I have applied for credit card on 15-may-2018 with Executive Mr. Karan from visakhapatanam. He walked in to our office and collected our documents and provided Acknowledgement. I have not recieved any message from ICICI about login or rejection. I had tried so many times there is no response form executive he has not lifted calls. I tried with different no he has given phone to his reporting manager Mrs. Sruthi she said she will provide status in 10 min on 20-06/2018. and also communicated that she will return my docs if not logged in. I have taken contact and tried she is not attending calls moreover she is disconnecting calls. Is this the response to customers. I am about to complain in consumer forum on these two people...I had sent so many messages to this people no response from them My acknowledge no with application is E[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
ICICI Bank Customer Care's response Dear Lakshman1983,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a56k21) in the subject line of your email. Our official will assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment