ICICI Bank — No Track of Cash Deposit

Address:

Mumbai City, Maharashtra

Respected Ma'am/Sir, I have been depositing Rs. 17, 000 in cash as my rent in ICICI bank, Centrium Mall, Lokhandwala Complex Branch, Mumbai, from the 20th to 30th of every month for more than 12 months now. A/C Number[protected] A/C Name - Sanagameshwar R Iyer Like any other month, I had deposited Rs. 17, 000 in the Sangameshwar Iyer's A/C between 22nd and 30th of december, 2014. Mr. Sangameshwar checked his A/C statement after more than a month and informed me that the money has not been credited to his A/C. I had lost my receipt by then. I went to the bank and asked them to check their records of Cash deposits on the specified dates but they said that they couldn't find any deposit voucher of Rs. 17, 000 in Sangameshwar Iyer's name (Deposited by Nakul Rai). I went back the next day and asked them to show me the vouchers because I couldn't believe that the money has not been deposited as I had deposited the money myself, although I can't recollect the exact date of deposit but it was between 22nd to 31st of December from 10;30 am to 2:00 pm. I am still not convinced with the bank's reply and wish to check the bank's CCTV footage to prove that I had deposited the money at the Teller's counter as there was a long queue at the deposit machine on that particular day. Please help me access the CCTV footage of the bank on the specified dates and time as this is the only way I can prove that I had deposited the money. The bank manager, Arijit Ray isn't allowing me access to their CCTV footage and says that they don't keep CCTV footage of more than a month. I enquired from other sources and got to know that ICICI bank keeps CCTV footage of 90 days. Waiting for your prompt response. Yours thankfully, Name - Nakul Rai Mobile - [protected] Address - 12/D/202, Anita Nagar, Lokhandwala Complex, Kandivili East, Mumbai.