[Resolved]  ICICI Bank — No update on new current account opening-Erode Branch

Address:Erode, Tamil Nadu

I have submitted the documents to open current account with your Erode branch. Submitted the requested documents 10days back. Till now the account not opened and there is no update on that even repeated phone calls. Also i have personnaly visited the branch and escalate the status. He accept the delay from your side and committed to complete the process before today evening. Today morning i called your sales person, Sales manager and Branch managere also. Till this second no one from branch called for update and not even know whether my documents are correct or not. This is the very worst experience from your Erode branch and wont expect this kind of poor response from an leading banker. Kindly revert back.
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Anthony,

We regret the inconvenience that you have faced. We would request you to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '967476' in the subject line.

Regards,
ICICI Bank Customer Service Team

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