ICICI Bank — NOC against my loan A/c LTRGH[protected] since 28.042014 not provided

Address:	496001
Website:	icicibank.com

Dear Sir,
Referring to subjected matter, I have paid the final dues of my loan A/c no LTRGH[protected] vide transaction ID BD[protected] on 28.04.2014 Amount 2902.00. But till date I have not received my NOC from the bank inspite of several reminders.
I have tried to search and lodge my queries online but not found any option as it requires netbanking ID and Password against the same account which I have never received by any means by the bank.
Jayant Khedulkar
RAIGARH (C.G.)