[Resolved] ICICI Bank — non delivery of fastag even after 20 days

Manikantan A M

from Ahmedabad, Gujarat

Address:

671531

Applied for fastag through imobile app of icici bank on 04 dec 19 and the amount debited 499.12 from my icici bank account. Thereafter no updates recieved. Fastag not received till date. Customer id[protected]. It was notified that with in 08 working days fastag will be delivered, however the same not recieved till date. It is requested to intimate the status or dispatch details immediately.

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Jan 26, 2020

Complaint marked as Resolved

Now one and half months completed, till date not received the fastag, so many times called customer care but they were simply assuring the action but nthg has happend till date

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046gu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 27, 2019

Updated by Manikantan A M Fastag not received till date.Complaint not resolved

Jan 14, 2020

Updated by Manikantan A M Even after one and half months fastag not received...

Jan 26, 2020

Updated by Manikantan A M Still pending