ICICI Bank — non icici bank customer gets sms of account activated

Address:Mumbai City, Maharashtra, 400066
Website:www.icicibank.com

I have received sms from vk-icicib & vm-icicib regarding the "fastag account no. 20372616 has activated on 28/09/2017 12:23:45."

And other sms reads as - "fastag[protected] for vehicle no. Mh02bz7482 has beenassigned to your fastag account no. 20372615 on 28/09/2017 16:13:39".

I am receiving these sms on [protected] that's my mobile no but the irony is that am not an icici bank customer since i don't have any account in icici still how my mobile no. Has got registered in their database?

I have checked the above vehicle no. Belongs to sachin manwar negi - maruti swift zxi bs iv (Petrol).

Please check and rectify your details so that i do not get any such sms in future.

Call me in case you need any more details.

Since am unable to get through the from ivr customer care no hence am sending this thru your website. Since only valid customers of icici bank with account no / card no can punch in details through the customer care nos.

Rgds
Vikrant v sagare
[protected]
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Comments

Haven't got any updates from ICICI Bank so far since last 5 days.
Just indicates the lack of interest by the bank for consumer complaints and slackness in their attitude towards resolutions / feedback for consumer complaints. Also indicates the lack of will.
Anyways if I don't get a valid response from the bank then will have to take it up with Banking Ombudsman.

Rgds
Vikrant V Sagare

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