[Resolved]  ICICI Bank — Non intimation from ICICI Bank

Out of my salary of 13000 there are ECS charges of 4500 out of which just 2000 is refunded to my account. And i was told more will get debited.

There is no intimation from ICICI Bank of 8 ECS transaction and it just get debited whenever ICICI Bank wants.

So my loan company presented ECS 8 times and my ICICI Accounts gets debited 8 times no intimation from Bank that your account is getting debited

How would i know my loan company presented ECS 8 times?
Why will i ask my loan company if ICICI bank is the one who is getting 8 time ECS Charges.

There should be intimation from ICICI Bank you account is getting debited 8 time kindly talk with your loan company. Reply by ICICI Bank that we already intimated you by saying if you dont pay on time ECS Bank charges will apply.
How will i come to KNOW how much time my loan company is presenting the payment. If ICICI is getting income from that ECS charge they should intimate the customer not the loan company.
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Nov 2, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (572304) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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