ICICI Bank — Non issuance of BRC in spite of repeated follow-ups

Address:

Mumbai City, Maharashtra

Hello, I am an Exporter with Current running A/C in ICICI Bank, CBD Belapur Branch-Navi Mumbai ( A/C:[protected]. I have 7 BRCs pending and we have been following up like anything since one & half year for that but your staff, sorry to say, just gives us next week date without any result. We visit to branch personally almost thrice every week but there has been no development. I have previously filed complain few months before but it was treated Level 1 (Service Reference Number SR[protected] and no action has been taken yet. We are suffering big losses since one & half year in form of penalties from other government departments & loosing EXPORT BENEFITS for not being able to provide BRCs to them. I have explained this to ICICI Branch Manager & their dealing Executive hundreds of time but unfortunately they don't understand so I am filing Consumer Complain with hope for QUICK ACTION. IN CASE THIS ISSUE IS NOT IMMEDIATELY RESOLVED, WE WILL FILE CLAIM OF ALL OUR LOSSES FOR RECOVERY FROM ICICI BANK THROUGH LEGAL ACTION. WE HAE ALREADY INTIMATED THE SAME TO ICICI BANK CONCERNED BRANCH MANAGER A MONTH AGO THROUGH MAIL. Best regards, Salman Wazir Proprietor Swar International Services ICICI Bank Current A/c:[protected] Cell: [protected] / [protected]