ICICI Bank — Non-issuance of ICICI Home Loan Sanction Letter thereby harassment by Ms. Ankita Mahajan, Sales Manager - reg.

Address:110011
Website:www.icicibank.com

Sir,
I had applied for icici home loan on 09.03.17 with id reference [protected]. After completion of documentation/verification, my loan no. [protected] amounting to rs. 25 lacs was sanctioned on 28.04.2017. I got a message that "dear customer your mortgage loan application no 67896759 has been approved by icici bank. For disbursement please contact your sales representative".
Accordingly, i contacted my sales representative (I. E. Ms. Ankita mahajan) through loan counsellor. But it is very unfortunate that despite frequent requests, she has not issued me sanction letter till date. She is adopting dilly-daily as a result, my deal is on the verge of cancellation and my token money is also going to waste. If it happens, ms. Ankita mahajan will be responsible for my loss of money.in these circumstances, i will be compelled to take legal action against her through proper forum. It is requested to look into the matter immediately.

Thnks
Birju kumar
[protected]
Aso, admn. Vigilance unit, ministry o[censored]rban development, goi, new delhi-110011.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information