[Resolved]  ICICI Bank — non reflection of payment made on grips on 22nd july 2019

Address:

700091

We would like to inform that we have made payment of rs50000 (Rupees fifty thousand only) to west bengal central excise on 22nd july 2019. The details are as under

Grn no[protected]
Grn date - 22/07/2019
Bank name - icici bank
Establishment name - pragma eateries pvt ltd
Mobile no - [protected]
Amount - rs 50, 000
Bank reference number - [protected]

The grips portal is showing - "transaction pending payment not reported by bank"- the bank is not providing any detail or help in this matter even after regular follow up with customer care

We regret to inform that in spite of 72 hrs and the amount debited from our account on 22/7/2019, the same is not reflected under grips portal and challan is not being generated.

You are requested to kindly look into the matter and do the needful at the earliest as its very urgent.