[Resolved]  ICICI Bank — Non refund of amount deducted twice

Address:

Salem, Tamil Nadu

This is about irresponsible behaviour of the ICICIchennai bank customer care executive ... While I did a dth recharge before 10 days from my savings account Where the transaction was unsuccessful but the amount deducted from my account... After waiting for 10 days I didn't get any refund from the bank... I just call upon customer care by 5th Deb around 2.54pm...but the female executive who listen to my complain put my call on hold with out giving any info...I just be on call for 6 mins (waiting on hold without knowing either she wil come back r not)..., I don't know what kind of service they r providing, , , , , , after they deducted my amount wrongly... Kindly do the needful to take necessary action to avoid this kind of irresponsible behaviour s of that executive... Regards Subha b [protected]