[Resolved]  ICICI Bank — non refund of DDA Housing Scheme 2014

Address:New Delhi, Delhi

We applied for DDA Housing Scheme through ICICI Bank and formzero. Our application no are 6010885 (Dharmendra Kumar) and 6010915 (Bhawna). We were not lucky enough in the draw. ICICI bank is now delaying the refund. First, they did not transfer back the money to our accounts and instead chose to refund through demand draft, The demand drafts were given to Procure logistics for delivery only on 31st Dec 2014. Usually ICICI Bank couriers through more reputed courier companies like Blue Dart. Our courier no of Procure Logistics were [protected] and [protected]. The courier company sent back couriers to the bank as they could not find our place or us. The courier guy never called us to reach out and returned back our packets. Actually, they never came to our address and we were all the time present to our address and reaching out to our address is quite easy as it has house no, sector no and pin code with other details. I think ICICI bank and Procure Logistics have formed a nexus to further delay refund. I am yet to receive it and my apprehension is that they might deliver us a demand draft with wrong account no or name to further delay it.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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We have now received the refund by ICICI Bank. Thanks.

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