[Resolved]  ICICI Bank — non releasing of maturity amount of mmb

Address:New Delhi, Delhi, 110034

Dear madam

Most respectfully i have to state that i have purchased two money multiplier bonds in my daughters name ishla vide bond holder no. 5335-598 & distictive no.[protected] & 5335-598 & distictive no.[protected] each face value of rs.50000 on 28.04.1999. At the time of issuance i resided at 900 d. A. Flats gulabi bagh, delhi-110007. Even after passing 5 months i have not received their maturity amounts perhaps due to the fact that i have changed address to vp-104 c maurya enclave pitam pura delhi-34. The payment cheques might have been sent to the previous address. I admit that i have not received them till date. Further my daughter who used to be minor then has became major. I was directed by the rep of your bank online that i have to apply to 3i infotech company in navi mumbai for the same with undertaking and signed original bonds. Dear madam after wrting to you i received a mail from them informing that they are verifying the change of name, for which i have submited an affidavit, duly signed by an sdm. I am surprised what kind of verification they intend to do here. Still if at all this is their way to waork, i can only have sympathies towards theem as an organization. They are really earnng bad name for icici bank itself as it was your steem bank who selected them to work on your behalf. At this juncture i can only request you to please issue release amount at the earliest. I will be highly thankful as i need this money for my daughter's marriage.
Regards

Dr. Rajesh kumar

F/o ishala alias neha

[protected]
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Feb 7, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2018
ICICI Bank Customer Care's response
Dear Rajesh Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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