[Resolved]  ICICI Bank — Not able to customer contact at all

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir/Madam,


I came to abroad and my debit grid got disabled mentioning that i entered the numbers wrongly which was not correct. As it prompted me that i entered wrong, I was cross checking three times before entering the grid numbers. It seems there is some software issue or intentional fraud from ICICI bank. After that i am trying to call customer service with the phone numbers they mentioned in web site. It is asking to enter 16 digits debit card number or 12 digits account no. Though I enter either of that, it is giving message that "you have exceeded maximum number trials". I tried almost 40 times, I could never reach them. Being a educated person & privileged customer of the bank, If I am not able to reach their customer service, what about a common man. It seems that there is some fraud going on in ICICI banking service.