ICICI Bank — Not able to make payment online

Palaksha24

Address:

Mysore, Karnataka, 570022

Hello,
1. i have cash on card loan with icici bank credit card.
2. i have online access to this account.
3. i would like to clear whole loan.
4. i called to icici customer care 4 times regarding to this. they told to make payment online.
5. to make payment icici computer will send otp to my register mobile number, that will work only in india,
6. currently i am in sweden, i requested to send otp to my registered mail.
7. as of now i am not able make payment online or by self without otp.
8. i am not getting reply from icici bank on this.
9. they leave no proof or acknowledge or any document to show you.

Please help on this.

Regards
Palaksha

+46 [protected]

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ICICI Bank customer support has been notified about the posted complaint.

Oct 11, 2016

Updated by Palaksha24 Just once they have called me, that to miss call, no interaction further.