ICICI Bank — Torturing for the settled credit card of ICICI after 10 years

Address:

Dakshina Kannada, Karnataka, 575001

Sub: Torturing for the settled credit card of ICICI after 10 years.

Dear Madam/Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. I have paid around 1, 30, 000rs for the purchase of 60, 000rs.After that I have done a final payment for the amount of 20000rs in the year 2007 with their staff named Mr.Roshan (Team Work agency) and he promised to give a settlement letter through post .
But we haven't received any letter.They never sent any statement till now. Suddenly Collection Manager of the ICICI Ms. Shwetha and collection agent named Manoj asking for payment 47163.63/-.Continuously both has been calling and torturing me, my wife, daughter and son over mobile and landline also. After long 10 years Ms.Shwetha calling and
asking for the payment and she is failing to provide the statement through mail.I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc.What is this???. Bank cannot do legally this type of mental harassment. As a middle class family, at present my job is effecting due to their torture.
As per the Credit card rules of the Bank, I am asking for statement. But she failed to give me the statement. Continuously she is telling me to make the payment.

Due to this Ruthless incident Now I am in big trouble for my job and my family security also.

Please kindly look into this matter.